Let customers speak for us
Lovely bit of kit no leaking adds juice amount great price wot more could you ask for 👍
Perfect little mod to be out and about with. No need to worry about carrying batteries. LiPo lasts a good amount of time and I carry a cable with me anyway for my phone so I’m covered just in case of emergency.
I ordered a RTA from one of thrre distributors it arrived with a small but significant part missing. Once i spoke to them they sent it out same day. Great company
Vapours cloud went iver and above to sort an issue i had.
These guys are amazing, it's simple as that.
Yes, the customer service can sometimes take some time to get back to you when they're busy, but they're running a very busy company here. When conversation does begin it's bouncing back and forth within minutes, I've had no issues whatsoever outside using a bit of patience and common sense.
Products are innovative and cutting edge, prices are what they are, you're paying for top quality kit here, not mass production rubbish.
I highly recommend vaperz cloud, a brilliant company with staff who have a true passion for what they do.
Clive.
Top tier service and top tier products. That is why VC are my go to company for vaping products.
Hello, I have been a vape user for almost 5 years, and I’ve tried around fifty different models, mainly box mods with tanks. The weight, size in my pocket, and battery life have always been an issue, not to mention the liquid leaks. Then I discovered Vaperz Cloud and the SAN AIO. The product is just incredible—compact, powerful, and very beautiful. Added to that, a customer service that is exceptionally professional. I mistakenly contacted the USA team, and they themselves asked the UK team to reach out to me, solving my issue within a few hours, always with politeness and attention to detail. Congratulations—it’s very rare nowadays to find high-quality products with high-quality service. Thank you from France !
Service client exemplaire ! quand je les ai contacté pour un problème sur ma shinobi, il m'ont envoyé une nouvelle carte mère instant sans poser de questions. 3 jours après, j'avais ma carte.. On peut pas mieux faire ^^
Will dealt with my product issue promptly and expedited delivery for me. Great customer service all around - I can't fault them!
Quite honestly the BEST customer service I’ve ever received from any company in this industry. They really stand by their products.
Absolutely fantastic customer service! I purchased a San AIO and the screws were stripped so I couldn’t change the after market panels. The day after I sent my San in to Vaperz Cloud for repair, they sent me out a brand new replacement, and they refunded me for my postage costs! Amazing company, as always. Thank you VC!!!!!!!!!
Entreprise au Top ! De vrais professionnels qui répondent aux demandes des clients rapidement , et son pour ma part d’une grande efficacité !
Je recommande Vaperzcloud sans hésitation
Avec leur matériel de très bonne qualités !
really very satisfied with their service I was looking for a particular part (very difficult to find) and from the first email sent he offered to send me the part WITHOUT ANY COST I received the part in three days (I specify that I am in France) he was very professional and super understanding and I thank him for his responsiveness and his professionalism. ah and their product is really great by the way. a big thank you to them.
Had an issue with my Stubby 21, resolved very quickly and in a professional manner. Excellent support and product
Top tier service and top tier products. That is why VC are my go to company for vaping products.
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